Shipping policy
Shipping Policy
Kevira processes and ships orders placed through its platform in accordance with standard business practices. Orders are generally processed within a reasonable time after successful payment confirmation. Processing times may vary depending on product availability, order volume, and operational conditions.
Shipping timelines provided at checkout are estimates only and are not guaranteed. Delivery times may be affected by factors including, but not limited to, courier delays, weather conditions, public holidays, logistical issues, or circumstances beyond Kevira’s control.
Shipping charges, if applicable, are calculated at checkout and are non-refundable once an order has been shipped. Kevira is not responsible for delays, losses, or damages caused by third-party logistics providers.
Customers are responsible for providing accurate and complete shipping information. Kevira shall not be liable for non-delivery or delayed delivery resulting from incorrect or incomplete address details provided by the customer.
For international shipments, customs duties, taxes, or additional charges imposed by local authorities are the sole responsibility of the recipient. Kevira does not have control over customs clearance processes and cannot predict associated delays.
In the event of a lost, delayed, or damaged shipment, customers may contact customer support for assistance. Resolution, if any, will be handled in accordance with internal review and courier partner policies.
Kevira reserves the right to modify this shipping policy at any time without prior notice.